SCI Group’s proprietary Quality System is employed across each of our operations and includes best practices from many internationally recognized programs such as Philip Crosby, ISO and Lean Six Sigma. Every First Team employee is fully trained on the System including in-depth training on Continuous Improvement processes. This provides the foundation for our employees to understand how to perform quality work but to also identify, document and implement process improvements on a daily basis.

At First Team we consistently challenge ourselves to:

• Improve on the client experience from initial engagement through to project implementation
• Partner with our clients to retain and grow their consumer base
• Identify and realize cost savings opportunities for our clients
• Use our innovation process and skills to open up new possibilities for our clients related to the management of their supply chain